FAQs
Let’s Try to Answer Some of Your Questions
Is a referral needed to see one of our physiotherapists?
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No, you are able to make an appointment without a referral
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A referral will be needed if you are being treated under Worker’s Compensation, CTP (Third party), Medicare (EPC) or Veteran affairs.
Private health insurance and Hicaps?
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If you are with a private health fund, it allows you to automatically claim your rebate. Once this has been processed, you will then only have to pay the gap.
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Our Hicaps machine also takes Visa, MasterCard, American express and Eftpos.
Medicare (EPC)
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A Medicare rebate for chronic conditions is available for a maximum of five services per patient each calendar year.
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Your GP will determine whether your injury or medical condition would benefit from Physiotherapy
First treatment
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You will be thoroughly assessed and diagnosed by one of our experienced physiotherapists.
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Treatment for your injury will then ensue. This may involve manual therapy, soft-tissue massage, dry needling, electro-therapy. We will then prescribe you with a home exercise program to maintain your mobility and strength.
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Our physiotherapists will also recommend other specialists or alternative treatment if they feel your injury / condition requires you to do so.
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A specialist review will require a GP referral.
Duration of consultation
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Initial assessment for one area: 45 – 60 minutes
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Initial assessment for multiple areas: 60 minutes +
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Follow up – 30 – 40 min
What to bring to your first Appointment?
We recommend that you come 10 minutes prior to your scheduled appointment to allow time to complete paperwork.
We also recommend you to bring the following;
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Private health fund card
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Comfortable clothing including shorts
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Referrals you have received from your GP or specialist
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Scans, imaging and / or reports (X-ray, MRI, CT, Ultrasound...)
Parking
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Bankstown: Limited car spots at rear of practice, however we recommend you park on French / Carmen Avenue or surrounding streets.
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North Strathfield: Car park across the road. Basement 2-hr free parking.
OPENING HOURS
Monday – Friday 7am – 7pm (last appointment 6:30 pm)
Saturday 7am - 12pm (North Strathfield Clinic)
If you need to cancel an appointment
Telephone the office during business hours and when possible try to allow at least 1 day’s notice so that we can offer your appointment time to patients on our waiting list.
We recognise that your time is valuable, and we make every effort to run on time. Occasionally emergencies or patients require a little more time, and these cause scheduling delays beyond our control. We apologise if we keep you waiting.
SportsFizz North Strathfield
We are located on George St within the Bakehouse Quarter, on level 2 above the WOTSO. There is a large carpark offering two hours free parking in the building. Access the lift within the carpark to level 2.
For all appointment and enquires please contact us on
(02) 9763 7961
Suite 3, Level 2/5 George St, North Strathfield NSW 2137, Australia
SportsFizz Bankstown
We are located on Meredith St across from the Bankstown PCYC. There is limited parking on the premises, however there is ample street parking located in all surrounding streets.
For all appointment and enquires please contact us on
(02) 9790 4489
60 Meredith St, Bankstown NSW 2200, Australia